All enquiries about our surgery may be directed to any of our reception staff. If they cannot resolve them, they are then directed to the General Manager.
You may contact the surgeries to address any issues by using the above contact details
Any suggestions that may improve the overall service available will be gratefully received and duly considered. Our staff all meet periodically, and suggestions for consideration should perhaps be directed to John Law our General Manager.
Any complaints should be addressed the General Manager either in writing at the above address, or via email at corowamed@corowamed.com.au. If you are not happy with the response you receive from us, then you can address your complaint to:
Health Care Complaints Commission Locked Bag 18 STRAWBERRY HILLS, NSW 2012
Note: that the Health Care Complaints Commission normally prefers that complaints be resolved 'at source' if possible, rather than by the intervention of an outside organisation.